Terms & Conditions

2.1 18+ only You may only use PINGMEE if you are at least 18 years old. By using the App, you confirm that you are 18 or over. We may require you to verify your age at any time.

2.2 One account per person You agree not to create multiple accounts or impersonate any other person.

2.3 Accurate information You must provide accurate, current information when registering and keep it up to date. Providing false information about your age, identity or location may result in immediate account termination.

2.4 ID verification We may ask you to verify your identity and/or age, including by uploading a government-issued ID and/or a selfie. If you do not complete verification when requested, we may limit or terminate your access to the App.

2.5 Account security You are responsible for maintaining the confidentiality of your login details and for all activity under your account. If you suspect unauthorised use, you must notify us promptly via support@pingmee.com.

2.6 Account deletion You may delete your account at any time via the App settings. When you request deletion:

• Your account enters a 31-day grace period during which you can log back in to cancel the deletion
• After 31 days, your account and associated data will be permanently deleted
• Certain data may be retained as described in our Privacy Policy (for legal, security or audit purposes)

3.1 Core features PINGMEE is a location-based social discovery app that allows users to:

• Create a profile (including photos, bio and interests)
• Set a status message (visible for up to 8 hours)
• "Ping" your location and be visible to other users within a limited radius (up to 15 miles)
• Discover and view other users who are visible in and around your area
• Apply filters to control who can see you and who you see
• View other users' profiles and status updates
• Use in-app messaging to communicate with other users
• Receive AI-powered match suggestions based on location overlap and profile compatibility

3.2 Location features The App uses your device's location to show you nearby users, show your approximate location to other users (not your exact address), record when you and another user were in the same area ("crossed paths"), and provide AI-powered match suggestions.

Background location: If you grant "Always Allow" location permission, the App may access your location even when not in active use, to enable features like background matching and crossed paths notifications. You can change this permission at any time in your device settings.

3.3 No guarantees We do not guarantee that you will see or connect with particular users, or that filtering by gender or interests will be perfect or error-free.

3.4 No background checks We are not a background-check service and do not systematically vet every user beyond identity/age verification checks we may carry out. You are solely responsible for your interactions with others.

4.1 Licence grant We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App in accordance with these Terms.

4.2 Restrictions You must not copy, modify, distribute, sell, rent, lease or sublicense any part of the App; reverse engineer, decompile or attempt to extract the source code, except where permitted by law; use any automated means (bots, scrapers, etc.) to access or interact with the App other than through our published interfaces; circumvent, disable or interfere with security features of the App; or use the App in any way that violates applicable law or these Terms.

5.1 User Content You may upload or share content, including photos, text, profile information, interests, status messages, and any other material ("User Content").

5.2 Your responsibility You are solely responsible for your User Content and for ensuring that: you own it or have the right to use and share it; it does not infringe any third-party rights (including copyright, privacy or publicity rights); it complies with these Terms and with applicable law; and it does not contain malware or malicious code.

5.3 Licence you grant to us You retain ownership of your User Content, but by uploading or sharing it via the App, you grant PINGMEE a worldwide, non-exclusive, royalty-free, transferable, sub-licensable licence to host, store, use, reproduce, modify, adapt, translate, display, distribute and otherwise make your User Content available as necessary to operate, improve, promote and provide the App.

5.4 Visibility to other users Depending on your settings, your profile, photos, interests, status messages, approximate location area and online status may be visible to other users. Your exact address is never displayed, but people may infer your general area from your use of the App.

5.5 Content moderation Your User Content may be analysed using automated tools for safety, moderation and spam detection. This may include AI-powered content analysis using OpenAI technology to detect offensive language, hate speech, spam and other prohibited content.

6.1 Secure Messaging PINGMEE uses industry-standard security measures to protect your messages.

6.2 Encryption All communications between your device and our servers are encrypted using TLS (Transport Layer Security). Your messages are also encrypted at rest in our secure database to prevent unauthorized access.

6.3 Privacy We take your privacy seriously and implement strict access controls and security best practices to keep your conversations safe.

You must not use PINGMEE to:

• Violate any applicable law or regulation
• Harass, bully, threaten, stalk or otherwise abuse others, online or offline
• Post or share content that is hateful, discriminatory, violent, graphic, sexually explicit, exploitative or otherwise inappropriate
• Post content involving minors, or that sexualises or endangers minors in any way
• Impersonate any person or misrepresent your age, gender or identity in a misleading or harmful way
• Encourage self-harm, dangerous activities or criminal behaviour
• Promote spam, scams, phishing or fraudulent schemes
• Use the App while driving or operating machinery
• Share screenshots or recordings of other users' profiles or messages without their consent

8.1 Automatic and manual review User Content may be analysed using automated tools for safety, moderation and spam detection. In some cases, our team may manually review content.

8.2 Our rights We may, at any time and without notice: remove or edit any User Content, limit visibility of your profile or content, or suspend or terminate your account if we reasonably believe you have breached these Terms.

8.3 No obligation to monitor We are not obliged to monitor all User Content or behaviour, but we reserve the right to do so in order to keep the App safe and compliant.

9.1 Your responsibility You are solely responsible for your own safety. Exercise caution when deciding what to share and whether to meet someone in person.

9.2 Safety tips Meet in public places for initial meetings; tell a friend or family member about your plans; trust your instincts—if something feels wrong, leave; do not share sensitive personal information with people you have just met.

9.3 No guarantees PingMee does not perform criminal record checks, nor do we guarantee that any user is who they say they are, even if they have completed ID verification.

10.1 Message privacy Messages and interactions via the App are between users. We may access or retain certain communications as necessary to operate and improve the App, for safety, moderation/fraud detection, or where required by law.

10.2 Sharing restrictions You must not share other people's private messages or personal information without their consent, except where required by law.